Please carefully review these terms and conditions as they contain crucial information about your legal entitlements, remedies, and responsibilities. These encompass a range of restrictions and exceptions, as well as a provision that dictates the legal authority and location for resolving conflicts. Caspermaid Inc. (referred to as “Caspermaid”, “we”, or “us”) utilizes the Website to offer information regarding our brand, goods, and services. Additionally, it serves as an online store (referred to as the “Store”) for the buying and selling of our products. The Caspermaid Products and Services refer to the Store, along with any information, customer service, or related services offered to you through the Website.

For the purposes of these Terms, the term “Website” refers to the website https://caspermaid.ca/ and all its related webpages and websites. This includes any unique URL links provided by Caspermaid to its customers and any mobile-optimized website. However, it does not include any third-party websites that are linked to or may be linked from the Website, regardless of whether or not these third-party websites are used in association with Caspermaid Services.

The terms and conditions outlined in this Agreement form a legally binding contract between you and Caspermaid INC Cleaning Services, referred to as “Caspermaid inc”, “we”, “us”, or “our”, which represents the Company. By utilizing the Services (referred to as the “Site”), you are consenting to adhere to and be legally obligated by the terms and conditions outlined in these Terms of Service (“Terms”). This agreement applies to both registered and unregistered users of the Services, and any future modifications and additions to this Agreement will be published periodically at caspermaid.ca or through the Service. It is imperative that you thoroughly review these Terms and our Privacy Policy. If you do not consent to these Terms, you are not entitled to access information from or engage in any further use of the Site. Failure to comply with these Terms when using the Site may result inboth legal and criminal consequences.

Modifications to Terms; Non-Exemption

We retain the authority to modify, eliminate, or otherwise alter these Terms at any given moment. By utilizing the Website following any modifications or revisions to these Terms, you indicate your acceptance of the updated terms. Your use of the Website will be governed by the most up-to-date version of these Terms. Any modifications to these Terms will be published on the Website and the revision date at the start of these Terms will be revised accordingly. It is advisable to regularly examine these Terms in order to stay updated on any current modifications. Modifications to these Terms or the relinquishment of our rights stated herein will only be considered valid and enforceable if they are documented in a written agreement signed by one of our directors or officials. Any alleged waiver or alteration of these Terms by us through telephone or email conversations will not be considered genuine.

Website Usage Limitations

You recognize and consent that you have the authority to access and print the Content, as well as use the Website and the Content. Furthermore, you agree to access, print, and use the Website and the Content solely for your personal and non-commercial purposes, and strictly in compliance with these Terms. Unless stated otherwise in these Terms, you acknowledge and agree that: (a) you will not engage in any form of selling, assigning, distributing, providing access to, transmitting, exploiting, copying, modifying, publishing,
republishing, reproducing, repackaging, retransmitting, reselling, recompiling, decompiling, disassembling, or otherwise spreading the Website or the Content, including any derivative works, or any part of it, in any medium or manner; and (b) you will not utilize the Website or the Content to create a website or mobile application that competes with the Store.

The company does not offer cleaning services and is not a provider of cleaning services. The responsibility lies with the third-party cleaning service provider to offer cleaning services that can be scheduled via the software or service. The company provides information and a means to acquire third-party cleaning services, but it does not and has no intention to offer cleaning services or function as a cleaning service provider. The company bears no responsibility or liability for any cleaning services rendered to you by these third parties.

You are strictly prohibited from using the Website or the Content, including any derivative works or portions thereof, in any way that may violate our proprietary or intellectual property rights or interests in the Website or the Content, including any derivative works or portions thereof. Without restricting the broad applicability of the aforementioned statement, you assure and guarantee to us that you will refrain from utilizing the Website or Content, or any material obtained from the Content, for the purpose of producing goods or providing services that directly rival or disrupt our own products and services. We have no obligation to post or utilize your User Content. The act of posting or publishing User Content does not mean to express, indicate, or insinuate any sponsorship by Caspermaid, including the accuracy, authenticity, or dependability of the User Content. Caspermaid bears no responsibility for any User Content and is not obligated to monitor the User Content published on this Website or through any Caspermaid Products and Services.

You assume full responsibility for utilizing any information found within User Content. Caspermaid and its representatives have the authority, although not the obligation, to observe, assess, modify, eliminate, erase, deactivate, decline, limit, or terminate your User Content or the Caspermaid Products and Services (completely or partially) at any moment, without prior notification and at our own discretion, for any or no specific reason. You are prohibited from posting any User Content that we have already instructed you not to upload.

Precision of Data

We exert diligent effort to ensure that all information presented on the Website, including details pertaining to the products offered in the Store, is precise, current, and comprehensive. Nevertheless, the data and resources on the Website can include mistakes or inaccuracies, encompassing both typographical and substantive errors. In our exclusive judgment, we retain the authority to cease, modify, enhance, or rectify the information, materials, and descriptions on the Website without any obligation or notice requirement.

Additionally, we may temporarily restrict or deny access to the Website for planned or unplanned maintenance, upgrades, enhancements, or corrections. We are solely responsible for publishing information as of its specific date, and we are not obligated to update or modify any such material. If an Caspermaid product is erroneously posted at an inaccurate price, Caspermaid retains the authority to decline or annul any orders made for the product at the incorrect price, regardless of whether the purchase has been completed and your credit card has been charged. If your credit card has already been billed for the purchase and your order is subsequently cancelled, Caspermaid will refund the incorrect price by issuing a credit to the credit card that was used for the purchase.

If you have any issues regarding the cleaning service, such as areas that were cleaned, areas that were accidentally missed, or damages that were found, please inform us within 40 hours. Your early reporting enables us to promptly address and rectify any issues. Unfortunately, any reports received beyond 40 hours may be considered beyond the purview of Caspermaid responsibilities for inquiry and resolution. Caspermaid just functions as a venue. The Service is a communications platform that facilitates the interaction between persons who are looking to acquire cleaning services and individuals who are looking to offer cleaning services. The Company verifies the backgrounds of cleaning service providers through third-party background check services.

However, the Company does not provide any guarantee or warranty, nor does it make any assertions about the dependability, quality, or suitability of these cleaning service providers. When engaging with cleaning service providers, it is important to exercise prudence and use your common sense to safeguard your personal well-being and belongings, just as you would when communicating with unfamiliar individuals. By utilizing the Service, you consent to absolve the Company of any accountability or harm that may result from the transaction in question. Neither the company nor its affiliates or licensors assume responsibility for the behavior, whether online or offline, of any user of the service. The company, its affiliates, and licensors shall not be held liable for any claim, injury, or damage that may arise in relation to your utilization of the service.

You explicitly consent that your utilization of the website or any information contained within, as well as your acquisition and utilization of any purchased products, is solely at your own risk. None of the parties associated with Caspermaid shall be held liable, whether under contract law, tort law, or any other legal basis, for any damages resulting from your use of the website, the information provided therein, or your purchase and use of any products. The Caspermaid parties shall not be held liable for any direct, indirect, special, incidental, connection with the use of or access to the website, the store, our products, any content, or any linked sites. The Caspermaid parties shall not be held liable for any inconvenience, delay, or loss of use of or access to the website or any linked sites. Furthermore, the Caspermaid parties shall not be held liable for damages suffered as a result of omissions or inaccuracies in the website, any content, or any linked sites. Lastly, the Caspermaid parties shall not be held liable for damages resulting from the transmission of confidential or sensitive information to or from the website or any linked sites. These limitations will be applicable even if we have been informed of the potential for such damages. The aforementioned restrictions shall be applicable to the maximum extent allowed by law. Under no circumstances will Caspermaid be liable for an amount exceeding the purchase price of any products bought through the store, regardless of the cause.

You are required to compensate and protect the Caspermaid parties from any claims, threats, legal actions, proceedings, demands, damages, losses, obligations, costs, and expenses, including reasonable attorney fees, that are made by any third party due to or arising from your use of the website, any violation by you of these terms, any violation by you of any rights of another (including, but not limited to, intellectual property rights and rights of publicity, personality, or privacy), or your use or reliance on any products purchased through the store.

You explicitly recognize that we are providing you with the Website, Content, and connections based on the limits and exclusions of responsibility and the disclaimers stated below, which are crucial elements of the agreement between you and us. You explicitly consent to the fact that the restrictions and exemptions of liability, as well as the disclaimers stated here, will remain in effect and continue to be applicable in the event of a significant violation or violations, the failure of the contract’s essential purpose, the failure of any exclusive remedy, or the termination or suspension by us of your use of or access to the Website.

Assertions and guarantees. By utilizing the Service or Site, you explicitly affirm and guarantee that you possess the legal right to participate in this Agreement. If you live in a jurisdiction that limits the use of the Service based on age, or prohibits the capacity to enter into agreements like this one due to age, you are required to comply with these age restrictions and are prohibited from using the Software and Service. Excluding the aforementioned, the Service and Software are not accessible to anyone under the age of 18 or those who lack the ability to engage in legally binding agreements. By utilizing the Software or Service, you affirm and guarantee that you are a minimum of 18 years old and possess the necessary capacity to engage in legally binding agreements. This agreement stipulates that you are prohibited from directly employing any cleaner from Caspermaid Cleaning Services without remitting a one-time referral fee of $5000. The complete payment is required promptly upon the cleaners’ personal engagement, irrespective of whether their services are utilized on a recurring or one-time basis.

Financial transactions

You recognize and consent that only an individual who has reached the legal age of adulthood in their local jurisdiction is eligible to engage in and finalize a financial transaction involving the transfer of funds. Payments must be made through an approved payment source or processor designated by Caspermaid. You are required to comply with the terms and limitations associated with the chosen payment method. By providing Caspermaid with any payment account information, you affirm that you are the authorized user of that payment account. Caspermaid, or an authorized third-party payment provider or processor, will debit your selected payment method for any applicable fees related to your account, as well as any mandatory taxes that we are obligated to collect, provided that you have given us permission to do so.

You bear complete responsibility for all charges incurred on your payment account. Byauthorizing us and/or our approved payment provider or processor to charge your payment account and/or associated credit card for a specific amount, you acknowledge and agree that this amount is non-refundable, in whole or in part, to the maximum extent permitted by law. This includes situations such as termination of your account, termination of these terms, or interruption or discontinuation of the website or any Caspermaid products and services.

Available Merchandise for Purchase

Caspermaid has the authority to exclude or restrict the provision of any product or service to individuals or entities located in any jurisdiction or geographical area, at its own discretion. Caspermaid inc does not guarantee that any product or service offered on the Website will be available for purchase by you. The Company has the authority to make changes or terminate the Service, either temporarily or permanently, including any part of it. Additionally, the Company can refuse current and future use of the Service, suspend or terminate your account or use of the Service, for any reason, including if the Company believes that you have violated the terms of this Agreement. The Company is not responsible for any changes, interruptions, or termination of the Service, and will not be held accountable to you or any other party for such actions. The Company will make diligent attempts to contact you in order to provide advance notice before suspending or terminating your account.

The company’s total liability will not exceed the total amount you have paid or owe within the 5 months period prior to the event that caused the claim. The company and/or its licensors shall not be held liable to any individual for any form of damages, including but not limited to indirect, punitive, special, exemplary, incidental, consequential, or other damages of any nature (such as personal injury, loss of data, revenue, profits, use, or other economic advantage). The company and its licensors are not responsible for any loss, damage, or injury that may occur to you as a result of using the service or software. This includes any issues related to the use or inability to use the service or software, any reliance on advertising, or any relationship or transaction with third-party service providers, advertisers, or sponsors. The company and its licensors cannot be held liable for any damages, even if they were previously aware of the possibility of such damages.

The Terms of Use and any disagreement between you and Caspermaid Cleaning Services will be regulated by the laws of the province of Ontario, without considering principles of conflicts of law. By utilizing the site or services in any manner, you consent to the resolution of any dispute or disagreement arising from the use of the site or services, or related to an alleged violation of the terms of use, through the exclusive means of binding arbitration. By agreeing, you are relinquishing your right to bring any claims against Caspermaid in court and your right to participate in a class action or other collective legal proceedings. Claims and controversies must undergo arbitration individually and cannot be combined with any other claims or controversies. The arbitration award may be enforced in any court with jurisdiction in Mississauga, Ontario.

Either you or Caspermaid has the right to request any necessary preliminary or interim relief from a court in Mississauga, Ontario, Canada, which has the authority to protect property rights until the arbitration process is completed. Any legal action necessary to enforce this arbitration agreement can be initiated in any court with the appropriate jurisdiction. If this agreement is deemed unenforceable, any legal action against Caspermaid can only be initiated in federal or provincial courts situated in Mississauga, Ontario. You hereby provide your irrevocable consent to the jurisdiction of those courts for such purposes.The third-party provider that ultimately delivers the cleaning services is solely responsible for the quality of the cleaning services scheduled through the service or software. By using the software and the service, you acknowledge that you may come across cleaning services that could be potentially dangerous, offensive, harmful to minors, unsafe, or objectionable. Therefore, you use the software, the service, and any third-party cleaning services at your own risk. You acknowledge that, as a corporate entity, the Company has a vested interest in minimizing the personal legal responsibility of its officers and employees. You acknowledge and consent to refraining from initiating any legal action against the officers or employees of the Company for any damages incurred in relation to the Service or Software.

Notwithstanding the above, you acknowledge that the restrictions on guarantees and liability outlined in this Agreement will provide protection to the Company’s officers, employees, agents, subsidiaries, successors, assignee, and subcontractors, in addition to the Company itself.

Violations of these terms and conditions. Subject to the Company’s other rights stated inthese terms and conditions, if you violate these terms and conditions in any manner, the Company may take necessary action to address the violation. This may include suspending or prohibiting your access to the Service or Software, blocking computers with your IP address from accessing the Service or Software, contacting your internet service provider to request access blockage, and/or initiating legal proceedings against you. In the event that the customer cancels or reschedules the appointment with less than 48 hours’ notice prior to the appointed date and time, the client will be required to pay the full amount of the price for the job. This also encompasses the termination of an ongoing cleaning session for any given cause. The total amount would include taxes and credit card processing costs.

Clients who are on a weekly, bi-weekly, or monthly plan must provide us with a 48-hour notice for any rescheduling requests. The session must adhere to a weekly, bi-weekly, or monthly schedule. For instance, if a client desires to change the date of a session that occurs every two weeks, it is allowed as long as it falls within 14 days of the previous session and the client provides a notice of more than 48 hours. If the client fails to submit a notification of fewer than 48 hours for a re-occurring package. In addition, they will lose the session and be charged the full amount for it. Kindly be aware that the billing period commences when our cleaning staff arrives at the premises.

In addition, this offer is available to clients who have agreed to a 12-month, 6-month, or90-day package. (Including prepaying for 4 sessions) No refunds are available after payment has been made. Additionally, in the event that a client opts to include any of our supplementary services, such as basement or balcony add-ons, it is necessary for them to provide us with a 48-hour advance notice for any modifications to be implemented.

Finally, in the event that a reservation was secured by a deposit of any sum and “the client” decides to cancel or reschedule the cleaning appointment without providing a 48-hour notice, the deposit will be lost.

By making a reservation with Caspermaid Inc., the customer acknowledges and accepts our company policies.

Exclusion of all Declarations, Guarantees, and Terms

The information and materials available on the website, as well as access to the content, are provided in their current state, without any guarantees or warranties, and are subject to availability. The Caspermaid inc including ourselves, our directors, officers, employees, advisors, affiliates, and agents, do not provide any guarantees or assurances regarding the accessibility or functionality of the website, nor the accuracy or comprehensiveness of the data provided on it. These representations or warranties may be express or implied, statutory, based on trade usage, course of dealing, or any other basis. All warranties, whether expressed or implied, including but not limited to warranties of merchantability, non-infringement, title, satisfactory quality, or fitness for a specific purpose, are explicitly disclaimed. Any information or material obtained from the website and its content, whether accessed, viewed, downloaded, or obtained through any means of access, is solely at your own discretion and risk. You will be solely responsible for any damage to your computer system, loss of data, failure to transmit data, or any other loss resulting from accessing, viewing, downloading, using, or relying on such material. We cannot guarantee that the content will meet specific standards of performance or quality, nor can we ensure that the website is devoid of any other harmful elements.

We do not provide any guarantees, endorsements, or warranties for any products or services advertised or offered by third parties through any website that can be accessed through a link on our website or featured in any banners or advertisements on our website. We also do not assume any responsibility for these products or services, nor do we take part in any transactions you may have with these third parties.

Capability to Agree to Terms of Service

You affirm and guarantee that:

(i) you are a legal adult residing in a jurisdiction where you have reached the age of majority;

(ii) you are accessing the Website in a jurisdiction where it is not prohibited or illegal to do so;

(iii) you possess the full capacity and competence to agree to and comply with these Terms.

Conclusion

Your access to the Website or parts of it may be terminated without prior notice, under specific conditions. You accept and consent that we have the exclusive authority to terminate your access to the Website, and we are not responsible for any consequences arising from such termination, either to you or any third-party. Patents, copyrights, and trademarks that protect creations of the mind.

The Website and all of its Content are exclusively owned by Caspermaid inc and shall always remain as such. All intellectual property rights owned by Caspermaid inc safeguard the Website and its Content. You consent to comply with all intellectual property notifications, information, and limitations on the Content, whether they are on or presented alongside it. The Website contains many trade-marks, trade names, and other intellectual property belonging to Caspermaid (referred to as “Caspermaid IP”) or third parties (referred to as “Third Party IP”), including names, graphics, logos, symbols, designs, words, titles, and phrases. Caspermaid always retains exclusive ownership of the Caspermaid intellectual property.

The presentation of the Content, the Caspermaid intellectual property (IP), and the Third Party IP on the Website does not imply or establish any license or other entitlements to any of the Content, the Caspermaid inc IP, or the Third Party IP. You recognize and consent that you do not obtain:

1. No ownership rights are granted for any of the Content, the Caspermaid inv IP, or the Third Party IP.

2. The user does not have the right to commercially utilize any of the Content, Caspermaid inc IP, or Third Party IP, including activities such as selling, reselling, licensing, or sublicensing.

3. No permission is granted to copy, distribute, exhibit, share, publish, broadcast, or transmit any of the Content, the Caspermaid inc IP, or the Third Party IP. Unauthorized use of the Content, Caspermaid inc IP, or Third Party IP is strictly forbidden without prior written authorization from Caspermaid inc or the relevant licensee, employee, or third party.

Existence

The sections of these Terms that necessitate or anticipate performance after the conclusion or cessation of these Terms shall remain enforceable despite such conclusion or cessation.

Assorted

It is prohibited to utilize, export, or re-export any Content, including copies or adaptations, or any product available on the Website, in contravention of relevant laws and regulations, such as Canadian export laws and regulations.

In the event that any provisions of these Terms are deemed void or unenforceable by a court or other competent authority, such provisions will be restricted or removed to the extent necessary and substituted with a valid provision that most accurately reflects the intention of these Terms. This ensures that these Terms will continue to be fully effective. The Terms and Privacy Policy form the complete agreement between you and Caspermaid inc regarding your use of the Website. Any previous written or verbal agreements or understandings between you and Caspermaid inc regarding such use are now replaced and terminated.

Except as stated in a purchase agreement with Caspermaid inc, no counter-offers to these Terms will be accepted by Caspermaid, and all such offers are explicitly declined. Caspermaid inc failure to require or enforce strict adherence to these Terms should not be interpreted as Caspermaid inc waiving any provision or right it has to enforce these Terms.

Additionally, any actions or interactions between Caspermaid inc, you, or any other party should not be considered as altering any provision of these Terms. These Terms do not grant any rights or remedies to any third parties. These Terms will benefit and bind the parties involved, as well as their heirs, executors, administrators, successors, and permitted assigns.

We highly value your privacy. Consequently, we have formulated this Policy to provide you with a clear understanding of how we gather, utilize, convey, and reveal personal information. Below is an overview of our privacy policy. Prior to or during the process of gathering personal information, we will clearly establish the objectives for which the information is being gathered. We shall gather and utilize personal information exclusively for the purpose of completing the specific objectives set by us and for other compatible reasons, unless we have the agreement of the individual in question or as mandated by law.

We shall retain personal information for the duration required to perform the intended purposes. Personal information shall be obtained through legal and equitable methods, and, when necessary, with the awareness or agreement of the relevant individual. Personal data must be pertinent to its intended use and, to the extent required for such use, must be precise, comprehensive, and current. We will ensure the security of personal information through appropriate measures to prevent loss or theft, as well as unauthorized access, disclosure, duplication, utilization, or alteration. We shall provide customers with easily accessible information regarding our policies and procedures regarding the handling of personal information. We are dedicated to doing our company in accordance with these principles to guarantee the protection and preservation of personal information confidentiality.